Customer Support Page for a WebSite

Privacy & Security:

The privacy & security policy of buyXmatonline.com covers all the issues related to this site and the products.
The goal of buyXmatonline.com is to provide you with the revolutionary wireless technology of charging at the best price available in the market with higher levels of safety, good quality, good performance and most of all the satisfaction of possessing this technology. But at the same time buyXmatonline.com does not deny any technical or human related problem that may occur in the due course. We try to deliver high value to each and every order we procure through this site and hence require that no part of this site whether any content or any image should be used anywhere in any format without written permission of the site administrator.
Further by using the services of this Site, you agree that any data, any message or any information you send or share with this site may be read or intercepted by a third party without your consent or ours.
We at buyXmatonline.com reserve all the rights to change or modify any policy at any point of time without prior information. We value our customers and so any changes made to the policies would be properly notified by prominent notice posting on the site.
Kindly cooperate with us to protect you better while you buy Xmat revolutionary products online. Provide the adequate information required for the safe and accurate delivery of your items.

Shipping & Delivery:

. Orders will be shipped as per the buyXmatonline.com shipping policies.

. Shipping and freight charges will be added to the bill

. Orders placed on the sites are subject to availability of the products and will be shipped accordingly.

. It generally takes lesser than 60 days to get your item delivered at your doorstep; in case you don’t receive your item within 60 days of placing the order, please write to us or contact our customer care officials at + xxxxxxxxx (phn).

. Hereby we reserve all the exclusive rights of shipping and delivery for all the orders placed on buyXmatonline.com



Returns & Replacement:

. Returns and refunds are subject to the condition of the returned item.

. Upon acceptance of the delivery, the replacement or refund of the item is subject to some standard tax and charge deduction or octroi.

. To return a defective item, please talk to our customer care officials first.

. Any defective item should be returned within 2 days of receipt for replacement.



Ordering:

. You can place a single product order or an order containing more than one item.

. Every single order you place would be checked for validity by verifying the shipping address and the preferred methods of payment.

. BuyXmatonline.com reserves exclusive rights to reject any order placed on the site without any prior notice. An email notifying the rejection would be sent to your e-mail ID.

. It reserves the right at any time to accept or decline any order after placing the order.

. It also reserves the right to restrict/limit the amounts of items purchase with one single account or card without giving any reason.

. It may take at-least 2-3 business days to process your orders.

. Ensure proper e-mail address, shipping address, contact no. towards the fulfillment of your order timely.

Payment, Pricing and Promotion:

. Payment against any of the product should be made at the sole responsibility of the buyer or the payee.

. BuyXmatonline.com reserves all the rights to decline any purchase through our site buyXmatonline.com without citing any reason.

. Refund of payment is solely dependent upon the condition of the returned items. We reserve the rights to decline any refund in dubious cases.

. Payment may include the shipping charges, octroi and some taxes depending upon the shipping destination.

. Any special offer or discounts are subject to the availability of the products.

. Prices mentioned in the site are subject to change without any prior notice.

. By submitting your personal details at the time of ordering, you agree to the use of your email and other contact details for promotional notifications by us.

Viewing orders:

. Upon placing an order with our site you will receive an email on the id you provided. You will be notified about your order and the items in the order.

. In order to know the status of your order you may refer to your shopping cart.

. At any period of time to change your orders or to know your order status, please speak to our customer care officials or write to us.



Updating Account information:

. Certain features and activities in the site may require you to open an account with your personal details.

. For maintaining confidentiality of your account and password buyXmatonline.com bears no responsibility.

. You agree to inform buyXmatonline.com against any misuse or unauthorized use of your account.

. BuyXmatonline.com reserves the rights to the free use and disclose of the information received through your account.

. BuyXmatonline.com also reserves the right to freely use and disclose the information obtained through any use of the site by you.

. It also reserves the rights to suspend any account without any prior notice.



For more information and clarification on any of the points above, please do write to us at xcxcxc@buyXmatonline.com or call us at +1xxxxxxxxxx.